Common questions from florists.
Is Wiolla a website builder or a subscription platform?+
Both — but the point is subscriptions. The website exists to sell recurring bouquets, and attribution exists to grow them.
Can I keep my existing domain?+
Yes. Every shop gets shopname.wiolla.io out of the box, and you can point a custom domain on Studio and above.
Do you take a cut of my sales?+
No transaction fees. You pay Stripe's standard processing and that's it.
How does ad tracking work?+
We add your Meta Pixel, GA4, and Google Ads IDs to every page and checkout, and attribute every order and subscription by UTM and event.
Can customers pause or skip a delivery?+
Yes. Every subscriber gets a portal to pause, skip, change address, or update preferences.
Do you support B2B recurring flowers?+
Yes — office lobbies, restaurants, and hotels. Invoice-friendly recurring plans are built in on Studio and above.
Do I need to know how to code?+
No. Pick a template, add your shop and bouquets, publish. If you can use Instagram, you can use Wiolla.
Can I import my customers?+
Yes. CSV import for customers and past orders during onboarding.